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STAR SUPPORT

StarCompliance is dedicated to providing the highest standards of personalized service and support. From initial planning and implementation, through configuration, migration, deployment, education, and ongoing support – we are at your service.

The Star Difference

Trusted Reputation
Trusted Reputation
Over 20 years of experience. Trusted by an international blue-chip client base
Innovation
Innovation
Software roadmaps are driven heavily by client feedback and needs, with four releases per year.
Configurability
Configurability
Flexible, configurable, and intuitive to support the unique needs of your organization.
Client Support
Client Support
A 99% client-retention rate supported by a dedicated team of compliance experts available 24/5.

Providing you with a smooth implementation and migration experience is our top priority.

We leverage a robust project management tool that gives you complete access and transparency into the lifecycle of your project. With a 99% implementation success-rate, Star provides you the real-time insight into the progress of your implementation, so you can remain confident and stress-free as we work diligently to meet your go-live date.

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Trusted By

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Empowering Users with Education

Get the most out of your compliance platform with easy access to user manuals, instructional videos, quick guides and more.

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Client Support on Your Schedule 

 In addition to STAR University, we have client support teams based in the US and the UK to provide you with the ongoing support you need wherever you are. Our 24/5 support services include:

  • Document configuration
  • Help with creating and distributing reports and documents
  • Post-implementation configuration changes
  • Creating new rules and workflows as your needs change
  • Annual and quarterly certification assistance

 

Increase adoption and reduce tech related questions 

With only so many hours in a day, setting time aside to learn a new software can seem impossible. Star's In-App Tools, Tricks & Tips helps your team get up to speed fast with the instant access they need to master new, complex, or even the most advanced areas of your STAR Platform. 

Tips & Tricks

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See what Star's future-ready platform offers you

Reduce risk, gain efficiencies, and drive employee adoption with a scalable platform that is easy to use for both end users and administrators alike.
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Compliance Leaders
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Compliance Teams
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Technology Teams

TALK TO THE EXPERTS

Schedule a personalized demo with a Star professional to see what the STAR platform can do for you

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28

The Delay of Ireland’s Senior Executive Accountability Regime (SEAR) for NEDs and INEDs: What Compliance Professionals Need To Know

28 Nov, 2023

After the Central Bank of Ireland’s Individual Accountability Framework (IAF) was signed into law in March 2023, a three-month consultation process took place to provide clarity and guidance to role-holders on responsibilities and accountability. The outcome highlighted industry concerns over the number and people in scope for its prescribed responsibilities, particularly for both non-executive directors (NEDs) and independent non-executive directors (INEDs) within the Senior Executive Accountability Regime (SEAR). As a result, the Central Bank deferred the application of SEAR for both NEDs and INEDs by 12 months until 1 July 2025. The regulator cited that this delay will give both the Central Bank and regulated firms time to learn more about its implications, and the impact the new individual accountability framework will have on executives – for example, the issues with the overlap of other laws and the reconciliation over certain decision-making responsibilities.

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09

An Opportunity to Set the Standard in Employee Compliance Software: UAE Market Study

09 Nov, 2023

Renowned for its modern infrastructure and dazzling architecture, the United Arab Emirates (UAE) is an international trade and transport hub that has undergone rapid development and economic growth since its federation just over 50 years ago.

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02

Are Bots People Too?

02 Nov, 2023

Written by ChatGPT… Edited by humans

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