Virtual Event

Consumer Duty Demystified: Insights & Strategies for Compliance

Thursday, July 25, 2024

2:00 PM BST

Consumer Duty remains a top priority for the FCA. For firms that have ‘closed products’ the implementation deadline of 31 July 2024 is fast approaching.

Join us for an insightful webinar featuring Michael Lawrence, Principal Consultant at Bovill, leveraging his 16+ years of experience at the FCA, as we explore the critical aspects of Consumer Duty.

This webinar offers a unique opportunity to acquire valuable knowledge, practical strategies, and insights into:

  • Investigating how the FCA has overseen the implementation of Consumer Duty since its introduction in July 2023.
  • Gaining an understanding of the key insights firms have obtained from implementing Consumer Duty processes and how these can be integrated into Business as Usual (BAU) practices.
  • Discovering effective methods for distilling MI and monitoring data into comprehensive annual reports for the regulator.
  • Acquiring essential knowledge about Closed Book reporting and learning how to address discrepancies if issues are identified.

Complete the form below to register!

Expert Speakers

Andy Atkinson
Andy Atkinson

Director, Product Management


Andy Atkinson joined StarCompliance in 2022 and is the Head of Product Management for Star’s Accountability & Competency solutions.

Michael Lawrence
Michael Lawrence

Principal Consultant


Michael joined our Bovill following 16 years at the FCA, most recently as a Technical Specialist in Consumer Investments supervision.