Training & Competency

Training & Competency That Builds Trust & Certainty

Star’s Training & Competency (T&C) solution provides the tools you need for developing your most valuable asset – your staff. Drive firm-wide professionalism, support a culture of compliance, protect your firm’s reputation, and deliver better results for your customers – strengthening their trust in your business.

How Does Star T&C Help?

With Star T&C, you gain powerful process management, record keeping, and employee oversight capabilities to ensure your organization’s systems and controls fully support the management of competency and professionalism. Star T&C also delivers a single view of competency for the certification requirements of Individual Accountability Regimes.

  • Complete T&C support to all roles, including consistent route to competence and continuous tracking of competency, bespoke assessments and precise record keeping
  • Track performance against business standards such as KPIs and display ‘RAG’ (red, amber, green) dashboard management of key controls
  • Provide online competency testing management to support specific testing regimes
  • License framework prevents unauthorized sales and supports career development
  • Integrates with existing Learning Management Systems,
    E-learning and testing materials
  • Manage and track the required activity to attain a ‘Statement of Professional Standing’ (SPS)
  • Schedule training and manage bookings
  • Fully support Continual Professional Development (CPD)

Quality & Certainty for Your People & Processes

Star T&C gives you the ability to monitor and improve the quality of your people and processes, confirm that fair customer outcomes have been delivered, and gain effective oversight of business quality benchmarks.

  • Deliver people-specific KPIs and business-defined ‘RAG’ (red, amber, green) rated risk assessments
  • Integrate with existing systems and data for a single picture of your people’s performance, compliance, risk, conduct and competency
  • Provide comprehensive, risk-based quality and case checking
  • Manage and report on complaints
  • Support existing business processes with generic case management


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