Shaping Compliance Together: Real-World Lessons
Insights from StarCompliance Clients
At StarCompliance (Star), partnership with our clients is at the heart of innovation. By listening to front-line compliance leaders, we gain invaluable insight into how regulatory challenges are evolving and where technology must adapt. These stories directly shape the enhancements we deliver, ensuring our platform not only meets but exceeds the needs of firms determined to stay future-ready and ahead of the constant shifts in regulations.
As part of Star’s ongoing pursuit of insights and feedback, we hosted a client-focused webinar, What Works: Real Stories, Real Results. Now available on-demand, the session brought together three seasoned compliance leaders to share how they are using compliance technology to streamline oversight, manage global regulatory requirements, and prepare for the future.
Our clients provided candid insights into what works and what they’ve learned to build a strong compliance program.
The panelists included:
- Kelly Butler, Corporate Compliance Lead and AML Officer at GMO
- Alice Lightbourne, Head of Group Code of Conduct Programme & Systems at Fidelity International Limited
- Brynne Macomber, Global Lead for Employee Compliance at DWS
Here are a few takeaways from the webinar:
1. Configuration is a Living Process
For long-standing clients, one truth stands out: compliance is never static. As policies, structures, and regulations shift, the systems and workflows that support them must continually adapt to stay effective.
“What works two years ago, five years ago, ten years ago might not reflect today’s business structure or regulatory expectations, so we treat configurations in the system as kind of a living process, something to revisit, not just set it and forget it.” – Kelly Butler, Corporate Compliance Lead and AML Officer at GMO
2. Integration Unlocks Efficiency
The ability to connect Star with other platforms has been a powerful driver of efficiency, giving compliance teams greater visibility and control. By integrating key data sources, firms can achieve a single, transparent view of critical information. This unified approach eliminates silos, reduces manual effort, and ensures that teams have accurate, up-to-date data readily available to support effective oversight and decision making.
3. Health Checks Drive Continuous Improvement
Periodic reviews of rules and workflows help firms uncover inefficiencies and take advantage of new platform functionality. Over time, the way a rule was originally designed may no longer be the most efficient or effective approach. Regular health checks provide an opportunity to simplify processes, consolidate rules, and ensure configurations continue to align with the firm’s evolving needs and objectives.
4. Balancing Global Consistency with Local Nuance
For firms operating across multiple jurisdictions, maintaining global standards while adapting to local rules is an ongoing challenge. Star’s flexibility allows firms to uphold consistent principles without forcing a one-size-fits-all approach.
“Global does not mean uniform. It means consistent principles that are applied with local nuances. And I think Star’s configurability really helps us do exactly that.” – Kelly Butler, Corporate Compliance Lead and AML Officer at GMO
Global Risk, Local Impact
5. Embracing Innovation Without Sacrificing Control
New technologies such as AI hold real potential for compliance but adopting them responsibly requires careful governance. Firms are exploring innovation with guardrails that ensure accountability remains front and center.
“Governance doesn’t have to slow things down. If you build the right structure, it can accelerate adoption, because then teams know what’s expected and there’s a clear path forward from idea to implementation.” – Kelly Butler, Corporate Compliance Lead and AML Officer at GMO
6. Team Up with a Global Compliance Leader
Star partners with firms to manage a wide range of regulatory compliance needs, including personal trading oversight, attestations, policy acknowledgements, individual accountability regimes, global program management, and emerging areas such as crypto dealing. Many organizations rely on Star to centralize processes ranging from employee handbook acknowledgements to sanctions management, with seamless implementation and ongoing expansion across business groups.
ON-DEMAND
What Works: Real Stories, Real Results
Compliance Solutions in Action Join us for an exclusive client panel where leading compliance professionals share how they’re tackling today’s challenges—and what’s actually working.
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Putting StarCompliance to Work for You
Client partnership extends beyond technology. Star clients work closely with their dedicated relationship managers to align configurations with regulatory changes and business needs, conduct health checks to keep systems optimized, and take advantage of training through Star University. They also benefit from the wider Star community, a network of compliance professionals who share best practices and help each other address emerging industry questions, through Star-sponsored in-person events like Synergy as well as virtual gatherings like this one.
“Star’s role is not just to provide a compliance platform, but to partner with our clients every step of the way – listening, learning, and building solutions that keep compliance teams confident, efficient, and ready for what’s next.” – Steve Brown, Head of Business Development
Ready to see how Star can help your firm build smarter, more scalable compliance programs? Book a personalized demo today [HERE] and discover how our platform can simplify workflows, strengthen oversight, and keep your team ahead of regulatory change.
Synergy ’26
This full-day event is tailored for compliance, ethics, and HR professionals who want to network with peers, exchange best practices, and learn from industry experts.
