Consumer Duty Demystified: Insights & Strategies for Compliance

Consumer Duty remains a top priority for the FCA. For firms that have ‘closed products’ the implementation deadline of 31 July 2024 is fast approaching.

Join us for an insightful webinar featuring Michael Lawrence, Principal Consultant at Bovill, leveraging his 16+ years of experience at the FCA, as we explore the critical aspects of Consumer Duty.

This webinar offers a unique opportunity to acquire valuable knowledge, practical strategies, and insights into:

• Investigating how the FCA has overseen the implementation of Consumer Duty since its introduction in July 2023.
• Gaining an understanding of the key insights firms have obtained from implementing Consumer Duty processes and how these can be integrated into Business as Usual (BAU) practices.
• Discovering effective methods for distilling MI and monitoring data into comprehensive annual reports for the regulator.
• Acquiring essential knowledge about Closed Book reporting and learning how to address discrepancies if issues are identified.