All applications must be accompanied with a cover letter.

StarCompliance provides compliance software with a focus on global regulations.  Our solutions provide an entirely configurable platform and provide a 360-degree view of all employee activity and behavior.

The Salesforce Admin will support our Sales & Marketing organization. The SFDC Administrator will manage all processes that impact or relate to Salesforce.com operations. The right candidate will be proactive, organized and logical in adapting SFDC to meet our business needs.

responsibilities
  • Work cross functionally with internal stakeholders including executive team, sales management, and marketing team to analyze and optimize their business processes, and to increase benefits and usability of SFDC
  • Ensure SFDC works optimally with other internal business systems such as Hubspot and Loopio
  • Create, maintain and enhance fields, views, reports, dashboards, validation rules, workflow rules, field dependencies, process builders, approval processes, campaigns and other SFDC objects and functions
  • Modify page layouts on Standard and Custom Objects to show relevant fields for user profiles
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed
  • Generate weekly and monthly reports detailing sales activity and changes to the sales pipeline
  • Monitor activity within Salesforce.com to ensure completeness and accuracy
  • Work with sales/business development/marketing to identify, define and monitor key metrics and reports
  • Monitor application storage usage, conduct data cleansing and archiving as needed
  • Manage data imports, merge duplicate leads/records, continuously monitor and improve data quality
  • Manage and own SFDC licenses of 20+ users, grant/remove and maintain user licenses
  • Manage user roles, user profiles, hierarchies, groups and sharing rules in order to ensure proper SFDC sharing and security settings
  • Provide end user SFDC training (1x1 and group setting) to ensure high level of understanding, to roll out new SFDC features, business processes and to communicate system changes to users in advance
  • Serve as the primary contact for trouble shooting issues in Salesforce.com
  • Proactively gather feedback from stakeholders and end users to identify and spearhead needed system changes
  • Maintain documentation around all processes and activities performed by the Sales team
REQUIREMENTS
  • Bachelor’s Degree or equivalent experience
  • Minimum 2-3 years of Salesforce.com administration experience working in a fast-paced, startup environment
  • Salesforce Certified Administrator strongly preferred
  • In-depth knowledge of the standard capabilities of SFDC functionality
  • Strong data & analytics reporting background
  • Expert-level excel skills with examples of previous work
  • Previous experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects and enhanced functions
  • Exceptional organizational skills that allow you to work under strict deadlines and quickly prioritize unrelated tasks
  • Impeccable attention to detail, particularly with configuring SFDC processes and rules
  • Excellent problem solving and critical thinking skills

Please submit your resume and cover letter to Melissa Macatuno at melissa.macatuno@starcompliance.com