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Our experts partner with compliance teams around the world to provide customizable, user-friendly software solutions designed to simplify every-day compliance processes while ensuring you meet the strictest regulatory standards.

Our system offers a host of benefits and reassurances for compliance leaders, compliance teams and technology specialists.

Automated conflict of interest detection and mitigation helps your compliance teams work better, faster and more effectively. The rigor of our reporting, surveillance, certification and security systems provides complete peace of mind for Chief Compliance Officers and board members.

Helping you to detect and prevent market abuses that could jeopardize your reputation and regulatory compliance. Actively manage insider lists and investigate employee trading in the context of current market activity and events.

Clear deals faster. Centralize deal data. Reduce your risk. Compliance Control Room lets you organize, manage, and monitor your firm's most important information flows from a single platform.

Whether for work or pleasure, it’s a mobile world. And a mobile workforce calls for mobile solutions. Introducing STAR Mobile. With STAR Mobile, employees pre-clear activity and report transactions on-the-go. Supervisors review escalated requests anywhere there’s a cell connection.

Helping you to actively manage employee trading in the context of market activity and events to guard against insider trading.

Create unlimited projects to easily manage and monitor dynamic lists of employees who have access to insider information.

Compliance Control Room's enterprise-level single platform centralizes all your firm's deal-related activity—letting you manage control room activities more efficiently and effectively.

Increase employee participation. Increase data accuracy. Increase responsiveness. STAR Mobile is a native app that makes compliance simple, easy, and convenient.

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Account Manager

Location: USA

Hours: Full Time

The Account Manager will act as a named point of contact for their clients and coordinating client needs within the StarCompliance organization. They will build long-lasting, mutually beneficial relationships with their contacts, focusing on maintaining high client satisfaction, managing the commercial relationship and striving to retain high client retention, increase solution utilization and account revenue. Account Mangers report directly to the Head of Relationship Management. The position requires strong, effective communication skills, attention to detail, and a motivation to drive revenue.  Communicating accurate, concise, and clear information in both verbal and written formats is essential. 

 

Responsibilities 
  • Establish and maintain strong relationships with existing clients and long-term profitability of StarCompliance accounts
  • Cultivate strategic business relationships with both end users and top level executives within each company

  • Actively listen to each client in order to gain thorough understanding of their individualized needs and business

  • Support Commercial activity including contract renewals, work orders, and amendments.

  • Maintain detailed history of activities and satisfaction level for each relationship in Salesforce and ticketing system

  • Properly manage client’s expectations and follow through on commitments

  • Grow account revenue by identifying client needs and mapping back to our solutions.


Skills, Knowledge or Experience
  • 2 years of Account Management or Software Sales experience with financial services firms
  • Ability to identify new business opportunities and adeptly manage the sales process
  • Proven negotiation skills
  • Highly structured, organized and attentive to detail
  • Excellent verbal, presentation and written communications skills
  • Ability to see open issues to resolution
  • Experienced with Salesforce and ticketing systems
  • Ability to manage multiple deliverable deadlines in parallel
     
Minimum Requirements
  • College degree

Integrity and Ethics 
All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.
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Join The Team

Working at StarCompliance means working in a fun, fast-moving environment where creativity is rewarded and hard work is valued.
Our employees receive competitive compensation and a comprehensive benefits package, as well as gaining experience in a competitive, constantly expanding industry.

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