Compliance systems

Your new compliance journey starts here

Customer Support Services

At StarCompliance, we strive to provide the best possible service to every one of our clients. Since 1999, we have grown a portfolio of world-leading financial and business companies, and developed our application to suit each and every one of their needs.

With support service teams based in both the US and the UK, we provide workday coverage regardless of your location. Our dedicated, experienced team are ready to help with any and every issue that arises, be it adding new users, training, or reconfiguring the application to your specific settings. Just some of the services offered by our service team include:

  • Document configuration
  • Assistance with the creation and distribution of annual, quarterly, monthly or custom-timeframe document requests
  • Post-implementation configuration changes
  • Additional training via web conferencing and in-house visitations
  • Requirement gathering (data exports, reporting and more)
  • The support service team work using an intuitive and user-friendly ticketing system, allowing us to stay on top of every one of your needs while requiring only minimal time investment from your employees.